Frequently asked questions

Below are answers to the most common questions about our ultimate water bottle with an adjustable phone holder. Find out how Ringo works, which devices are compatible, whether you need a Magnetic Reinforcement Ring and much more. If you have any questions that are not answered here, don't hesitate to contact us! At SB Supply, we are happy to help!

Does Ringo work when the bottle is empty?

- Yes! Ringo is designed to work as a secure holder whether the bottle is empty or full. The bottle is stable enough to hold an iPad when the bottle is empty.

Is Ringo compatible with my device?

- Ringo works perfectly with all MagSafe iPhones and cases that use MagSafe technology. 
- MagSafe technology is built into every iPhone 12 (launched in 2020) and above, so you don't need anything other than your phone to use Ringo™.
- Doesn't your device have MagSafe? No worries you can buy a Magnetic booster Ring separately!

Is the magnetic ring included?

- No. Because Ringo uses MagSafe technology, a Magnetic Booster Ring is not necessary for many users.
- The Magnetic Booster Ring is an optional addition for users who do not have MagSafe built into their phone or case.
- You can get the Magnetic booster Ring separately from us!

Can Ringo go in the dishwasher?

- Yes. Ringo's bottle is made of premium double-walled vacuum-insulated stainless steel. It has a powder coating that is highly resistant - the same as all other top brands, to ensure that the product is scratch-resistant, dishwasher-safe and durable.
- The silver colour has no powder coating - it has a fingerprint-resistant glossy coating and is just as scratch-resistant, dishwasher-safe and durable as the other colours.
- To keep your Ringo lid in the best condition, we recommend washing it by hand. It's just one piece - unlike other bottles that have multiple parts that need to be taken apart to clean properly.

How long will Ringo keep my drinks hot or cold?

- Ringo will keep your drink cold for 24 hours and hot for 12 hours thanks to its double-walled, vacuum-insulated stainless steel bottle.