Privacy statement SB Supply Europe BV
Privacy-sensitive data or personal details are processed through our webshop.
SB Supply Europe BV considers a careful handling of personal data of great importance.
Personal data are therefore carefully processed and protected.
In our processing, we adhere to the requirements of privacy legislation. This means, among other things, that:
- We clearly state the purposes for which we process personal details. We do this through this privacy statement;
- We limit our collection of personal details to only those that are necessary for legitimate purposes;
- We first ask you for explicit permission to process your personal data in cases where your permission is required;
- We take appropriate security measures to protect your personal data and also require this of parties who process personal data on our behalf;
- We respect your right to provide your personal data at your request for inspection, correction or removal.
SB Supply Europe BV is responsible for data processing. In this privacy statement, we explain which personal data we collect and use and for what purpose. We advise you to read it carefully.
This privacy statement was last updated on 02-05-2018 15:04.
Use of personal data
When using our shop we obtain certain information from you. This could be personal data. We store and use only personal data that is provided directly by you, in the context of the service you have requested, or of which it is clear at the time of provision that it will be provided to us for processing.
We use the following data for the purposes stated in this privacy statement:
- Name and address details
- Telephone number (if specified)
- Billing address
- Email address
- Payment details
- Date of birth (if given)
- IP Address (if we detect abuse / fraud on an IP address, we will exclude this IP address)
Some parts of our web shop require you to register first. After registration we save your personal data through the chosen username (e-mail address). We save these details so that you do not have to fill them in again each time and so that we can contact you in connection with the execution of the agreement.
We will not provide the data linked to your e-mail address to third parties, unless this is necessary within the framework of the execution of the agreement you have concluded with us or if this is required by law. In case of suspected fraud or abuse of our web shop, we may hand over personal data to the competent authorities.
Processing the order
When you place an order with us, we use your personal data for processing. If necessary for proper processing, we may also provide your personal data to third parties. You can read more about this in this privacy statement.
Advertising
In addition to the information on our website, we can also inform you about our new products and services:
- by e-mail
- by telephone
Contact form, chat function
Through our web shop we offer the possibility to ask questions by means of a contact form or chat function (Zendesk Chat / Zopim), whereby you will be asked to fill in various details in order to process your question. You choose which data you provide. The data you send us will be kept as long as is necessary according to the nature of the form or the content of your e-mail for a complete response and handling.
Newsletter
We offer a newsletter to inform interested parties about our products and/or services. Every newsletter contains a link by which you can unsubscribe. The newsletter is sent a maximum of twice a month. Your e-mail address will automatically be added to the list of service-oriented follow-up e-mails. You can receive a targeted service e-mail with commercial messages after your purchase. You can also unsubscribe from this at any time.
Location data
If necessary for the service, we may collect location data (GPS) from you. Your consent will be asked at the time of collection.
These (location) data can also be stored and processed by the provider of the navigation/mapping software, such as Google Maps, but the data can also be used by Google or Apple themselves, for example. We have no influence on this. We recommend that you read the relevant privacy statements of the provider in question.
Publication
We do not publish your customer data.
Advertisements
Our web shop displays advertisements.
Communication with third parties
We may pass on your data to our partners. These partners are involved in the execution of the agreement. These partners are (partly) established outside the EU. We have strict agreements with them to comply with the European privacy rules. Social media buttons are included in our web shop. The operators of these services use these buttons to collect your personal data.
Security
We take security measures to limit abuse of and unauthorised access to personal data.
Storage periods
The personal data described above will be kept for as long as necessary to process your orders, including warranty. Thereafter, we will retain data for up to one year for the statistical purposes described. The data is then deleted, unless there is a legal obligation that requires longer retention (such as the seven-year tax retention obligation for payment data).
Third parties websites
This privacy statement does not apply to third party websites that are connected to our web shop through links. We cannot guarantee that these third parties handle your personal data in a reliable or safe manner. We advise you to read the privacy statement of these websites before using them.
Changes to this privacy statement
We reserve the right to make changes to this privacy statement. It is recommended to consult this privacy declaration regularly, so that you are aware of these changes.
Inspection and amendment of your data
If you have any questions about our privacy policy or about accessing and amending (or deleting) your personal data, please contact us at any time using the details below.
You can also send us a request to view, change or remove these details. You can also submit a request for a data export for data that we use with your permission, or indicate your reasons for wanting us to restrict the processing of personal data.
To prevent misuse, we may ask you to provide adequate identification. When it comes to access to personal data linked to a cookie, you must send a copy of the cookie in question. You can find this in the settings of your browser. If the data is incorrect, you can request us to change or remove it.
Personal Data Authority
Of course we are happy to help you if you have any complaints about the processing of your personal data. Under the privacy legislation, you also have the right to lodge a complaint with the Personal Data Authority against the processing of personal data. You can contact the Personal Data Authority for this purpose.
Contact details
SB Supply Europe BV
Batterij 7
7141 JL Groenlo
Nederland
Phone:: 0544 700200 (NL) / 02 8087197 (BE)
E-Mail NL: [email protected]
E-Mail BE: [email protected]
E-Mail EU: [email protected]
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