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  • 8 Apr 2025

FAQ – Lifemate Life Tag (Android/Google)

Lifemate Life Tag FAQ

1. How the Life Tag (Google-certified version) works and its positioning principle

Life Tag is a smart tracking device based on Google’s Find My Device service. It integrates a Google-authorized chip to communicate with nearby ALL Android devices via Bluetooth and uploads location data to the cloud, enabling tracking functionality.

2. Can Life Tag be used with both Android & Apple devices?

We have two versions of Life Tag for Android & iOS users respectively. Please make sure you choose the correct version that is compatible with your phone.

3. How accurate is Life Tag's location tracking?

Life Tag uses Google’s Find My Device service, which leverages a global network of Android devices to provide highly accurate location data. The precision depends on the availability of nearby Android devices and the strength of their connection.

4. Can I track Life Tag indoors?

Yes, Life Tag can be tracked indoors using the "find nearby" feature like UWB of AirTag. However, the accuracy may vary slightly depending on the density of Bluetooth devices in the area and potential obstacles like walls or interference.

5. How does Life Tag for Android compare to the Samsung SmartTag?

Life Tag relies on the entire Android device ecosystem as signal stations for location tracking and leverages Google’s system and Google Maps for accuracy. In contrast, the Samsung SmartTag is limited to using only Galaxy devices for tracking. Now, think about it—what has a larger user base: all Android devices or just Samsung phones? Can you really believe that Samsung’s tracking system can outperform Google’s? With Life Tag, you get a more robust, reliable, and widespread tracking network powered by Google. The choice is clear!

6. How easy is it to connect Life Tag to my Android phone?

1. Download the Google Find My Device app.
2. Power on Life Tag and put it near your phone, a pop-up window will appear for pairing.
3. Follow the on-screen instructions to pair your Life Tag and you are ready to go!

7. Why doesn't the pairing window pop up on my phone?

Please make sure your phone has the latest version of the Google app installed. Alternatively, you can connect manually:
1. Go to settings.
2. Open "Google".
3. Tap on "All services".
4. Select "Devices".
5. Enable scan for nearby devices.
Your Life Tag will then appear in the "Available devices nearby" list.

8. Does the Android Life Tag work with Huawei phones?

No, it doesn't. Because Huawei phones are not using Android systems.

9. Can I pair more than 1 Life Tag to my phone?

Yes, you can add multiple Life Tags to your device and rename them for tracking different items.

10. Can I pair the same Life Tag to my Android phone and iPhone?

No, there are 2 versions of Life Tag: Android and iOS. You have to purchase a compatible version for your phone.

11. Is its battery replaceable or rechargeable?

Life Tag comes with a replaceable battery that lasts up to 12 months.

12. Can it be used to track kids or pets?

You may put it in your kids' bags or on your pet's collar to check their recent location.

13. How durable is it against drops or spills?

The Life Tag tracker is IP67 waterproof. It lasts for up to 30 minutes underwater at 3ft depth. So no worries about spills, splashes, rainy days, or a short immersion.

14. Is it easy to attach to different items?

Yes, a small key ring is included so you can easily attach it to your keychain, zipper on your bag, or put it in your luggage, etc.

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